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Our Plant Policy

 

Three-month Live Plant Warranty: Southern Seasons Landscape Nursery, LLC warrants that plants sold are true to name and healthy when leaving the nursery.  Plant material (trees, shrubs, perennials) purchased comes with a 3 month replacement warranty and will be replaced only one time. You must have proof of death of the plant (an approved photo or the plant itself) as well as your receipt. In the absence of either, no warranty will be issued. No cash refunds.

There are no exceptions to the proof of death and receipt requirements.

This warranty does not apply to end of the season plant sales or discounted plants.

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WE DO NOT ACCEPT ANY RETURNS ON:

Gift Cards

Annuals, Tropicals, Houseplants, Hanging Baskets, Vegetables & Seasonal Plants

Cut or Opened Merchandise

Items Damaged from Misuse

Services

Special Orders

Artificial Wreaths & Floral Items (10 day return policy with the original tag & any packaging intact.)

 

Clearance Merchandise – All clearance items are final sale, non-refundable.

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​Conditions of Three-Month Live Plant Warranty Coverage

 

Southern Seasons Landscape Nursery, LLC is only liable for the purchase price of a plant and is not liable beyond the purchase price of any item for any reason.

 

Plants sold at Southern Seasons are healthy and true to name. If a plant turns out to not be true to name, a credit for the purchase price will be issued.  If you have an issue with the health of a plant at purchase we recommend that you pick another within the crop, or let us know of any issue so it can be noted. Plants that become unhealthy or die due to lack of care or environmental conditions not favorable to healthy growth are not within the scope of this policy and will not be covered. Plants that are killed through neglect or poor care are NOT warranted.  If you have concerns about your plant, contact the nursery for an evaluation of the conditions and we will help you with a plan of care or replacement. Please do not hesitate in asking for our help, we want nothing more than your success as it indicates our success, please let us help you!

 

We recommend that purchased plants be planted immediately. Plants not planted in the ground or potted into a larger container within 24 hours are void of warranty as pots can dry out and expose vulnerable root systems to stresses  of heat, cold or dry which are detrimental to the overall health of the plant.  Southern Seasons is not be liable for this situation.

 

Plants must be watered regularly. Newly installed plants should be watered frequently until established and thereafter they should be watered as needed. Soil type (sand vs. clay) rainfall amounts, runoff conditions, atmospheric moisture, sun or lack thereof, and the variety of plant (wet, dry, shade, sun loving) and many other factors determine how much watering is needed.  Unfortunately, there is no mathematical answer or formula determining "how much do I need to water?".  Plus, over-watering in poorly drained soils can be just as bad as not watering. You may call or email Southern Seasons at any time and get guidance on how to grow your plants!  Note that if a leaf turns brown from the outside tips and works inward, this generally indicates a watering problem (too much OR not enough).

 

Plants must be paid in full within billing terms or at time of purchase or warranty will be voided, if payment is not made in full in advance it is due upon delivery. There is a $25 late charge on all orders not paid within billing terms on invoice and this is charged every billing cycle of two weeks, as is the highest interest percentage allowed by law. We are a nursery, not a bank and our bank has agreed not to sell plants and we agreed not to make loans. We do accept most major credit cards for your convenience.

 

Plant & Merchandise Holds

If you are wanting to hold a plant or product please call the nursery at 706.570.5827. We are able to hold items for a maximum of 7 days unless otherwise indicated. All holds must be paid for in advance, with the exception of same day holds. Same day holds will be held until the end of business day, then put back into inventory the following day.

 

​Privacy Policy

Last updated: December 6, 2022

 

Southern Seasons Landscape Nursery, LLC (“us”, “we”, or “our”) operates the Southern Seasons Landscape Nursery, LLC website (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

 

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

 

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

Name

Email address

Telephone number

Address

 

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

 

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

 

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

 

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us.

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Southern Seasons Landscape Nursery, LLC reserves the right to make changes to these policies. This page was last updated on December 6, 2022.

 

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